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Edwards, D J, Holt, G D and Harris, F C (2000) Estimating life cycle plant maintenance costs. Construction Management and Economics, 18(04), 427-35.
Lingard, H, Graham, P and Smithers, G (2000) Employee perceptions of the solid waste management system operating in a large Australian contracting organization: implications for company policy implementation. Construction Management and Economics, 18(04), 383-93.
Loosemore, M, Nguyen, B T and Denis, N (2000) An investigation into the merits of encouraging conflict in the construction industry. Construction Management and Economics, 18(04), 447-56.
Love, P E D and Li, H (2000) Quantifying the causes and costs of rework in construction. Construction Management and Economics, 18(04), 479-90.
- Type: Journal Article
- Keywords: Australia; QA; quality costs; rework
- ISBN/ISSN: 0144-6193
- URL: https://doi.org/10.1080/01446190050024897
- Abstract:
Very few construction companies and consulting firms in Australia measure their costs of quality. Consequently, it is difficult for them to prove that systems for preventing quality failures are cost- effective. Although the direct costs of a quality system can be quantified with some accuracy (salaries, costs of documentation, audits, etc.), the corresponding benefits are far more difficult to assess. Indeed quality failures have become an endemic feature of the procurement process in construction and invariably lead to time and cost overruns in projects. Thus, in order to improve the performance of projects it is necessary to identify the causes and costs rework. The research presented in this paper quantifies the causes, magnitude and costs of rework experienced in two construction projects that were procured using different contractual arrangements. The causes and costs of rework projects are analysed and discussed. The findings reveal that the cost of rework for the case study projects was 3.15% and 2.40% of their project contract value. Changes initiated by the client and end-user together with errors and omissions in contract documentation were found to be the primary causes of rework. It is recommended that construction companies and consultant firms (particularly design consultants) implement quality management practices as well as place emphasis on coordinating project documentation during the design development process so that the amount of rework in projects can be reduced or even eliminated.
Manavazhi, M R (2000) Hybrid modelling framework for synthesizing virtual structures. Construction Management and Economics, 18(04), 415-26.
Ranasinghe, M (2000) Impact of correlation and induced correlation on the estimation of project cost of buildings. Construction Management and Economics, 18(04), 395-406.
Shapira, A and Goldfinger, D (2000) Work-input model for assembly and disassembly of high shoring towers. Construction Management and Economics, 18(04), 467-77.
Tah, J H M and Carr, V (2000) A proposal for construction project risk assessment using fuzzy logic. Construction Management and Economics, 18(04), 491-500.
Tam, C M, Deng, Z M, Zeng, S X and Ho, C S (2000) Quest for continuous quality improvement for public housing construction in Hong Kong. Construction Management and Economics, 18(04), 437-46.
Wanous, M, Boussabaine, A H and Lewis, J (2000) To bid or not to bid: a parametric solution. Construction Management and Economics, 18(04), 457-66.
Wong, E T T, Norman, G and Flanagan, R (2000) A fuzzy stochastic technique for project selection. Construction Management and Economics, 18(04), 407-14.